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Our experience with taking our Labrador Retriever mix to Thrive was amazing. From the moment we walked in until we left, everyone was very interested in and sweet to our Breeze. We didn't have to wait to get into an exam room, which was very clean and comfortable. Lydia, the vet tech, and Dr. Gordon both got down on the floor with Breeze, and gave him time to try and get comfortable with them, letting him sniff their stethoscopes and giving him distance if he needed. They understood that he is an anxious dog and Dr. Gordon was fantastic in coming up with a plan to try and acclimate Breeze to him and the clinic so that he could be examined with less stress. They listened to our questions and allowed us to talk about Breeze's day to day habits and behaviors, giving us options and checking in with us to make sure we were comfortable with the solutions they offered. You can tell that Lydia and Dr. Gordon genuinely care about animals and wanted Breeze to be healthy and happy. In addition, Dr. Gordon gave us pricing on things that we should do in the future, but didn't try to force things on us that were not necessary. I was grateful that they use portable technology to complete payment inside the exam room, which I think was a benefit to Breeze, so when we were finished we didn't have to wait out in the open with Breeze tethered by his leash. We had a fantastic visit. I am extremely comfortable with the staff we met with today, and Breeze seemed to be relaxing by the end of our appointment as well. I'm glad to have a permanent primary care veterinarian for Breeze at Thrive!!!
Only one appointment so far for our 10 week old puppy Coco, but the reviews seem spot on. Entire staff was wonderful. Dr. David Gordon was particularly personable and very concerned first and foremost with what was best for our dog. Techs where great, puppy barely flinched for shot and loved peanut butter distractor so much I think she will look forward to come back for her next booster in 3 to 4 weeks. It was evident everyone loves cats and dogs in the office and enjoys helping pets and pet owners. We look forward to coming here for our long term vet care. Thanks!
All of the staff were professional, friendly and efficient!! They really are affordable, I signed up for the Plus Membership and saved $35! That also earned me 10% off services at PetCo!! 🙏🏼❤️